Artificial Intelligence (AI) presents major opportunities for both employment and governance in India, according to S. Krishnan, Secretary of the Ministry of Electronics and Information Technology.
Speaking about the future of AI in India, Krishnan said that while there are concerns about job losses, the country is well positioned to benefit from the technology. He acknowledged that AI can automate certain tasks, especially routine office work and data-based roles. Unlike earlier technological changes that mainly affected factory or manual jobs, AI can now perform thinking and analytical tasks, raising concerns about white-collar employment.
However, he explained that India faces lower risk compared to many developed nations because a smaller percentage of its workforce is employed in traditional white-collar jobs. At the same time, India has a strong base of science, technology, engineering, and mathematics (STEM) professionals. This gives the country an advantage in adapting to AI-driven changes.
Krishnan stressed that the solution is not to resist AI but to prepare for it. He called for large-scale upskilling and reskilling initiatives so workers can move into new roles created by AI. According to him, AI is likely to generate new jobs in areas such as software development, data analysis, AI system management, cybersecurity, and digital services.
He also highlighted AI’s role in improving governance. AI tools can help governments deliver public services more efficiently, reduce delays, and make better policy decisions through data analysis. From welfare schemes to urban planning, AI can support faster and more accurate decision-making.
Krishnan emphasized collaboration between government, industry, and educational institutions to ensure that India’s workforce is prepared for the AI era. Investment in training, innovation, and responsible AI practices will be essential to maximise benefits.
He concluded that AI should be seen as an opportunity for growth and transformation rather than a threat, provided the country focuses on building the right skills and systems.