The government has introduced a major change aimed at making air travel fairer and more transparent for passengers. Under the new rules issued by the Directorate General of Civil Aviation (DGCA), airlines must now keep at least 60% of seats on every flight free from any extra charges. This means that passengers no longer have to pay extra for choosing standard aisle or window seats on most flights.
The move comes in response to frequent complaints about hidden charges that many flyers face while booking tickets or at check-in. Over the years, airlines have charged passengers separately for preferred seats, including extra legroom, aisle, or window options, which often added significantly to the cost of a trip. With the new regulation, the majority of seats will now be available without any additional cost, giving passengers more freedom and reducing surprise fees.
In addition, passengers travelling together under the same PNR (Passenger Name Record) will now be allocated seats together, wherever possible. Families, friends, and groups will no longer have to pay extra or sit apart, a common frustration in air travel.
Airlines are also required to clearly communicate passenger rights, including policies related to flight delays, cancellations, denied boarding, and baggage rules. Information about carrying pets, sports equipment, and musical instruments must be displayed prominently on airline websites, mobile apps, and at airport counters.
Officials say these reforms are part of a broader effort to make air travel more affordable and passenger-friendly as India’s aviation sector continues to grow rapidly. While airlines may need to adjust their business models, especially low-cost carriers that rely on ancillary fees, travellers stand to gain from fewer hidden costs and a smoother booking experience.
The changes have been welcomed by frequent flyers and families alike, signaling a shift toward a more transparent, fair, and enjoyable flying experience in India. By addressing both cost transparency and seating arrangements, the government aims to make air travel simpler and more convenient for millions of passengers across the country.
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