Chief Minister N. Chandrababu Naidu inaugurated the Integrated Command and Control Centre (ICCC) in Tirumala, which is touted as India’s first AI-driven operations hub designed specifically for managing pilgrim crowds.
The centre, located at the Vaikuntham Queue Complex-I, is equipped with advanced surveillance systems, 3D situational maps, real-time dashboards, and a dedicated operations team. Built to manage the heavy influx of devotees in one of India’s busiest pilgrimage sites, the facility uses a network of over 6,000 CCTV cameras to monitor real-time crowd movement, predict surges, streamline queue management, enhance safety, and detect potential cyber threats.
Over 6,000 AI-enabled cameras feed into the system, which processes hundreds of thousands of data inputs per minute and monitors millions of events daily. Authorities say the technology will significantly reduce wait times and improve response coordination during peak pilgrimage seasons.
Alongside the command centre, CM Naidu, joined by Vice President C.P. Radhakrishnan, also unveiled a new Pilgrim Amenities Complex, which can accommodate up to 4,000 visitors. The facility includes dormitories, locker systems, and 24/7 hot water services.
The initiative is part of a broader push to modernize infrastructure and enhance the pilgrimage experience in one of India’s most visited spiritual destinations.
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