The Centre has launched an investigation into claims that certain mobile applications can remotely switch off electric rickshaws, prompting the removal of two apps from online app stores over concerns about public safety and cybersecurity.
The action follows reports that apps linked to battery management systems (BMS) were allegedly being used to remotely disable e-rickshaws through Bluetooth connectivity. Videos demonstrating the feature had circulated widely on social media, raising concerns among drivers, manufacturers and transport authorities.
Officials said the government is examining whether the apps were being misused to interfere with the functioning of electric three-wheelers or whether they were designed only for authorised maintenance and diagnostics. As a precaution, the two applications have been removed while the investigation is underway.
Authorities are also looking into whether the apps posed cybersecurity risks or violated regulations governing connected vehicles. Experts are examining if unauthorised users could gain access to battery management systems and disrupt vehicle operations without the owner’s knowledge.
The issue has sparked concern among thousands of e-rickshaw drivers who depend on their vehicles for daily income. Many fear that if remote shutdown features are misused, they could leave drivers stranded, disrupt passenger services or create safety risks on busy roads.
Government officials have clarified that the investigation is focused on specific applications and does not suggest that all electric rickshaws are vulnerable to remote interference. They have urged the public not to panic while technical experts assess the claims.
The Ministry of Electronics and Information Technology and other agencies are coordinating with app platforms and manufacturers to determine how the software functioned and whether additional safeguards are required. If any security loopholes are found, companies may be directed to strengthen protections against unauthorised access.
India’s electric mobility sector has grown rapidly in recent years, with e-rickshaws becoming a popular and affordable mode of transport in many cities and towns. The latest probe highlights the increasing importance of cybersecurity as connected vehicle technologies become more common.
The government has assured that appropriate action will be taken if violations are established.
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